Youth Program Specialist

Position Title:                  YOUTH PROGRAM SPECIALIST

Department:                     Programs

Reports to:                       Youth Program Manager

FLSA Status:                    Full Time, Non-Exempt

Hiring range:                    $47,000 - $50,000

Benefits Include:             Hybrid work model, flexible work schedule, generous paid time off, 401(K) match,  

                                            healthcare, dental and vision insurance, health savings account and life

                                            insurance.

Location:                           Centre City Tower, 650 Smithfield Street, Suite 2400, Pittsburgh, PA 15222

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Partner4Work (TRWIB, Inc.) values diversity and strives for our team to reflect the wide range of people and perspectives that form our region. We provide equal opportunity in employment for all qualified persons regardless of race, color, culture, religion, sex, sexual orientation, national origin, age, disability,  gender identity or expression, or veteran status. Partner4Work is an EEO employer.

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About Us

As the leader of Pittsburgh/Allegheny County’s public workforce system, Partner4Work (formerly Three Rivers Workforce Investment Board) works to ensure that the current and future needs of businesses and job seekers are met.  Through innovative initiatives and programs spanning every facet of the workforce, Partner4Work bridges the gap between people looking for work and companies in need of talent. To our own workforce, we seek out individuals who exemplify our core values by being:

●      Committed to excellence and measurable impact

●      Drivers of continuous and purposeful innovation and improvement

●      Inclusive of other’s perspectives and talents

●      Leaders of utmost integrity

●      Passionate and enthusiastic about the systems level work behind workforce development

About this Position

The Program Specialist plays a pivotal role in the implementation of an effective workforce development system that will ensure that individuals facing barriers to long-term and successful employment have the opportunity to succeed and thrive. The person in this role should be a dynamic individual who can develop and manage targeted workforce initiatives, navigate complex problem-solving scenarios, and make informed decisions while seeking continuous growth.

Essential Responsibilities and Qualifications:

Contract Management

●      Educate and train provider staff on the policies and procedures required by P4W in accordance  with their contracts;

●      Serve as the liaison between providers and Partner4Work including reviewing invoices, verifying reports, and ensuring providers meet compliance requirements;

●      Work closely with providers to monitor progress on contracts and ensure milestones and outcomes are met;

●      Analyze quantitative and qualitative data to identify trends, patterns and areas for improvement in program effectiveness

●      Identify and address data discrepancies and anomalies, collaborating with relevant teams to resolve issues

●      Track key performance indicators (KPIs), highlighting areas requiring attention and improvement

●      Provide technical assistance to providers to strengthen their programs and enhance their ability to meet outcomes;

●      Assist in the contracting process including finalizing the scope of work, developing supporting materials, and working with the fiscal team to create final contracts.

Relationship and Information Management

●      Meet regularly with the staff associated with assigned contracted providers;

●      Engage in outreach to establish and solidify partnerships with local community organizations and stakeholders

●      Utilize problem-solving skills to anticipate and mitigate challenges before they impact program effectiveness

●      Create and manage instructional training materials for year-round programs;

●      Update/manage the contact database for year-round providers and other special projects as they occur;

●      Create informational resources for providers and partners;

 Skills and Abilities

●      Motivated self-starter with excellent project management skills and strong follow up skills required;

●      Ability to think strategically and execute new ideas in a fast paced environment;

●      Ability to develop relationships and effectively collaborate;

●      Superb communication skills including oral and written presentation;

●      Ability to utilize various types of software;

●      Contributes to the development of a supportive and collaborative work environment;

●      Represents Partner4Work at convenings, forums and conferences to communicate the P4W strategy and program objectives.

Education

●      Specialized knowledge in structuring, administering, evaluating or strengthening programs that provide workforce development activities and services to youth

●      Bachelor’s Degree or at least 2 years of relevant experience

●      Knowledge of youth development, program design OR knowledge and understanding of the local workforce ecosystem required

Experience

●      Project management experience required;

●      Experience with administering WIOA/TANF funds or other government funded programs preferred

ADA Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be used to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to write and/or type; and talk or hear. The employee is occasionally required to stand, walk, and bend. The employee may occasionally lift and/or move up to 10 pounds. The work environment characteristics are representative of those an employee encounters in an office environment. This position description in no way states or implies that these are the only job duties to be performed by the employee in this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.