Request for Proposals - One-Stop Operator Services, Workforce Innovation and Opportunity Act (WIOA)
One-Stop Operator Services
Workforce Innovation and Opportunity Act (WIOA)
PA CareerLink® Pittsburgh and Allegheny County
Partner4Work is issuing this Request for Proposals (RFP) to identify a qualified organization to provide One-Stop Operator services in support of the One-Stop Career System in Pittsburgh and Allegheny County, in accordance with the Workforce Innovation and Opportunity Act (WIOA). The period of performance will include a base contract year that begins on July 1, 2023 and ends on June 30, 2024, with two subsequent option years, exercised at the discretion of Partner4Work.
To effectively manage operations and coordinate services at One-Stop Career Centers, known as PA CareerLink® centers in Pennsylvania, WIOA establishes the role of the One-Stop Operator. The successful bidder will be responsible for facilitating collaboration and integration between all PA CareerLink® partners and functional management and general operations of two PA CareerLink® comprehensive centers located in Pittsburgh and Allegheny County. The centers are the focal point and public face of the local workforce development system, providing access to a broad array of career-related services and information in one place, designed to serve a diverse range of customers with diverse needs, creating a vital link in connecting job seekers and employers. Among other tasks, the successful bidder will assist in managing the day-to-day operations of PA CareerLink® locations, including general customer service and oversight of the Career Resource Center (CRC); facilitate regular meetings and communication between PA CareerLink® partners to discuss critical issues related to operations, service delivery, and performance; and ensure adherence to established PA CareerLink® standards.
Please reference the RFP and its additional files for a full understanding of requirements.
Partner4Work intends to conduct a bidder’s conference on December 7, 2022 at 11:00am ET, providing an opportunity to ask questions, understand proposal requirements, and obtain guidance on the scope and nature of the work required by this RFP. Please reference the RFP for registration requirements.
Please see the following recording of Partner4Work’s Virtual Information Session announcing this RFP for helpful information about our organization, the local workforce development system, and doing business with Partner4Work - https://youtu.be/gmC9kNSdwXs
Deadline: Proposals due January 17, 2023
Feb. 23, 2023, update: One-Stop Operator Services are funded through the PA CareerLink® operating budget, which is paid for by contributions of PA CareerLink® partner agencies, per the Workforce Innovation and Opportunity Act (WIOA). Partner4Work intends to fund any agreements resulting from this RFP primarily with WIOA funding provided through the PA CareerLink® operating budget, including but not limited to WIOA Adult, Dislocated Worker, and Youth Programs - CFDA 17.258, 17.278, and 17.259. Exact amounts of funding by source are not yet known. By estimate from prior year spending, any agreement resulting from this RFP will be supported by 90% ($540,000) federal funding and 10% ($60,000) non-federal funding. Any entities receiving agreements from Partner4Work through this RFP must comply with all applicable regulations and the terms and conditions of related funding sources. See General Information, Anticipated Award & Funding Sources for further information.